Supported Operating Systems / Web Browsers / Virtualization Platforms

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Castle

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Summary

This article is designed to answer your questions regarding which Operating Systems, Web Browsers and Virtualization platforms are supported for both your Smoothwall administration user interface and for your client machines using our Guardian product.

Admin Interface Web Browsers

Anything that requires an admin UI password falls in to this category. This is for managing your Smoothwall settings and configurations: 

Supported Web Browsers Only

Windows 7 + 8.1 (All versions, incl. Pro and Enterprise)

  • Internet Explorer latest stable version supported by Microsoft (currently only v11)
  • IE compatibility mode is NOT supported
  • Google Chrome latest stable version only

Windows 10

  • Microsoft Edge (from Dover release)

Mac latest stable version only

  • Google Chrome latest stable version only
  • Screen resolution 1280 width

Not Officially Supported

This means that you MAY be able to use these browsers, but we cannot guarantee that the interface will perform or display as expected, and should you encounter problems using the interface with these browsers, we can only recommend that you revert to using a fully supported browser as above.

iOS latest stable version only

  • Google Chrome latest stable version only
  • Safari latest stable version only

Android ICS and later

  • Google Chrome latest stable version only

ChromeOS

  • Google Chrome latest stable version only

Not Supported

We do not support the use of the Smoothwall interface on the following browsers:

Windows 7 + 8

  • Internet Explorer more than two versions old
  • Firefox

Mac

  • Safari

Linux

  • Google Chrome
  • Firefox

Internet Explorer v6, 7, 8, 9

Internet Explorer compatibility mode

Opera

iOS Firefox latest stable version only

Android < ICS

Android non-chrome browsers

Windows 8 RT

 

Portal (TA) Access Web Browsers

For any tool or utility that access the portal interface.

Supported Web Browsers Only

 

Windows 7 + 8, 8.1 (All versions, incl. Pro and Enterprise)

  • Internet Explorer latest three stable versions only (currently v9 + v10 + v11)
  • IE compatibility mode is NOT supported
  • Google Chrome latest stable version only

Windows 10

  • Microsoft Edge (from Dover release)

Mac latest stable version only

  • Google Chrome latest stable version only
  • Safari latest stable version only

Not Officially Supported

This means that you MAY be able to use these browsers, but we cannot guarantee that the interface will perform or display as expected, and should you encounter problems using the interface with these browsers, we can only recommend that you revert to using a fully supported browser as above.

Windows or Mac

  • Firefox

Not Supported (not tested, bug fixing at product management behest)

iOS latest stable version only

  • Google Chrome latest stable version only
  • Safari latest stable version only

Android ICS and later

  • Google Chrome latest stable version only
  • Safari latest stable version only

ChromeOS

  • Google Chrome latest stable version only

Windows 7 + 8

  • Internet Explorer three versions old (currently v9)
  • Firefox latest stable version only

Mac latest stable version only

  • Safari latest stable version only

Linux

  • Google Chrome latest stable version only
  • Firefox latest stable version only

Not Supported

Internet Explorer v6, 7, 8

Internet Explorer compatibility mode

Opera

iOS Firefox latest stable version only

Internet Explorer v8 (for users of Windows XP)

Android < ICS

Android non-chrome browsers

Windows 8 RT

  • IE 11

Filtering Clients Browsers and OS

Anything that gets filtered or goes through Guardian falls in to this category. The following is a list of browsers supported by our Guardian Client. A Client using these browsers should be able to be filtered by the Web Proxy (subject to ensuring the client machine and browser are configured correctly).

Web Browsers

Supported

Microsoft Edge (from Edinburgh release)

Internet Explorer v11

FireFox latest version only

Safari on Mac

Mobile Safari on iOS

Chrome on iOS

Chrome on ChromeOS (including ChromeBook and ChromeBox)

Google Chrome on Windows latest version only.

Chrome on Android latest version only.

Not Supported

Internet Explorer versions prior to v11

Opera

FireFox less than latest version

Chrome less than latest version

Operating Systems

Supported

Windows 7+ (All versions, incl. Pro and Enterprise)

MacOS X 10.8+

iOS 7+

Android from ICS

Windows 8 RT

Windows Server 2003

Windows Server 2008

Windows Server 2012

ChromeOS

Not Supported

Linux

Windows Vista

Windows XP

Kindle

Kindle Fire

Blackberry

Smoothwall Connect Filter Clients

Supported

Mobile Guardian (thick client) Windows

Smoothwall Connect Filter (thin client) Mac OS X 10.8, 10.9

Smoothwall Connect Filter (Browser) (iOS 7 and 8)

Smoothwall Connect Filter (thin client) Windows 7, 8, 8.1, 10 (All versions, incl. Pro and Enterprise)

Smoothwall Connect for Chromebooks (Including Chromebox)

Authentication Servers and Clients

Directory Servers

Supported

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

MacOS X Server

eDirectory

Radius

Not Supported (not tested but within scope for bug fixing)

Windows Server 2008

Azure Active DIrectory

Not Supported

OpenLDAP

Windows Server 2003

Windows Server 2003 R2

Authentication Clients

Supported

SSL login client V2

Not Supported

SSL login Client V1

Not tested or verified

All 3rd party ident clients

Virtualisation Platforms

Supported

VMWare ESXi 5 - 5.5

VMWare ESXi 6.0 (From Dover)

Microsoft Hyper-V 2008 (from Arundel release)

Microsoft Hyper-V 2012 (from Arundel release)

Not Officially Supported (cursory tested, bug fixing at product management behest)

Microsoft Hyper-V 2008 (releases up to IN07)

Microsoft Hyper-V 2012 (releases up to IN07)

Oracle VirtualBox 4.3

Oracle VirtualBox 5

Citrix XenServer 6.1

Microsoft Azure - Planned for support in early 2017

Not Supported (not tested and/or known to not work, bug fixing at product management behest)

Microsoft Hyper-V 2008 running in compatibility mode

Microsoft Hyper-V 2012 running in compatibility mode

Citrix XenServer 6.2 and 7.0 (definitely doesn't work, has problems with storage driver)

VMWare ESX 4.x and previous

The mimumum supported specification for any hardware or virtual will, as of SP12, be:

Minimum 4 GB RAM

Minimum 40 GB disc

Smoothwall Cloud Management

All Smoothwall Cloud Management services fall into this classification

Supported (fully tested)

Windows 10

Microsoft Edge

Google Chrome latest stable version

Mac 10.11+ (El Capitan)

Google Chrome latest stable version only

Safari latest stable version

Screen resolution 1280 width

iOS 9.3+

Google Chrome latest stable version only

Safari latest stable version only

Android 5.0+

Google Chrome latest stable version only

ChromeOS latest stable version

Google Chrome latest stable version only

Not Supported (not tested, bug fixing at product management behest)

Windows 7+

  • Internet Explorer <11
  • Firefox

Mac <10.11

  • Safari

Linux

  • Google Chrome
  • Firefox

Not Supported

Anything else

Visigo

Visigo Client

Supported (fully tested)

Windows 7

Windows 8

Windows 10

macOS 10.9+

Visigo Admin Portal

Supported (fully tested)

Windows 7

  • Microsoft Internet Explorer 11
  • Google Chrome latest stable version

Windows 10

  • Microsoft Edge
  • Google Chrome latest stable version

macOS 10.11+

  • Safari latest stable version
  • Google Chrome latest stable version

iOS 9.3+

  • Safari latest stable version
  • Google Chrome latest stable version

Android 5.0+

  • Google Chrome latest stable version

ChromeOS latest stable version

  • Google Chrome latest stable version

Smoothwall IDex

Supported

IDex Client for Windows

Microsoft Windows 7

Windows 8

Windows 8.1

Windows 10

x86 / AMD64 Architecture

Not Currently Supported

Windows 10 S

Windows ARM or Mobile variants

IDex Agent

Microsoft Active Directory Domain Controllers running following version;

Windows Server 2012

Windows Server 2012 R2

Windows Server 2016

Not Currently Supported

Any other directory type, eg eDirectory / OpenDirectory.

Attribution:

Last updated:

Author:

Contributions by:

18 July 2017

Suzanne Knight

 

 

 


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