How to get Prowise Presenter to work correctly through the Web Filter

Article #:

Product:

Castle:

 

Guardian

All

Summary:

This article explains how to get the App Prowise Presenter to work correctly through Smoothwall.

Problem:

With Decrypt and Inspect enabled there are some applications that do not work correctly or have undesired results. This unfortunately happens with Prowise.

Solution:

The following document will outline the procedure of how to set up a custom category to Allow Prowise to work without turning off Decrypt and Inspect

1. To create a new category, go to Guardian -> Policy Objects -> Categories. Under manage categories enter the name of the new category e.g. Prowise
2. Under the Domain/URL filtering add the following:

presenter.prowise.com

proconnect-p02.prowise.com

config.prowise.com

proconnect.prowise.com

proconnect-p00.prowise.com

proconnect-p01.prowise.com

data.prowise.com

proconnect-beta.com

proconnect-p03.prowise.com

3. Click Save.
4. Now the category is created you can add the policy. Go to Guardian > HTTPS Inspection > Manage Policies > Create new Policy.
5. Create a policy with the following attributes:

Who > Everyone*

What > Prowise

Where > Everywhere*

When > Always*

Action > Do not Inspect

*Change these based on your own needs.

6. Make sure the Enable Policy option is selected and click Confirm.

Attribution:

Last updated:

Author:

Contributions by:

19th April 2018

Jonathan McKeague

 

 


Copyright © 2000-2018 Smoothwall All rights reserved.