Guardian locations not resolving hostnames

Article #:

Product

Castle

#

Guardian Web Filter

Inverness

Summary

Guardian locations using hostname of workstations are not applying correctly.

Problem

After configuring Guardian locations using hostnames of workstations, those locations are not being applied correctly in filtering polices.

Locations that use IP addresses are working correctly.

Solution

Check proxy settings > advanced > log options and ensure hostname is selected.

Guardian needs to log hostnames to correctly apply locations using hostnames.

 

Attribution:

Last updated:

Author:

Contributions by:

19 June 2017

Chris Humby

Lewis Allen

 

 


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