Getting videos to work on the History Channel

Article #:

Product

Castle

KB-148

Guardian

Any

Summary

This KB article will discuss how to get videos on the History Channel to play correctly through the Smoothwall.

Problem

Due to the History Channel having adverts before the start of their videos, blocking the Advert category will stop some of the videos from loading.

Solution

There are two methods which enable videos to play without issue.

The first method is to simply allow the Adverts category:

1. Go to Guardian > Web Filter > Manage Policies > Create a new policy.
2. Create a policy with the following attributes:

Who — Everyone*

What — Adverts

Where — Everywhere*

When — Always*

Action — Allow

*Change these values based on your own needs.

3. Make sure the Enable Policy option is selected.
4. Click Confirm.

 

The second method and the most difficult/time consuming method is to monitor the realtime web filter logs for all the Domains/URLs that the History channel uses for its adverts:

1. Go to Reports > Realtime > Web Filter.

With the Adverts category blocked you should be able to see any Domains/URLs that are getting blocked when you try to play a video

2. Copy the Advert Domains and keep a list that will be used later.

When you have the full list of Domains you will need to create a custom category. To do this:

a. Go to Guardian > Policy Objects > Categories.
b. Create a new category called "History Channel Adverts".
c. In Domain/URL filteringentry area, click the Edit in full-text mode, paste the Domains into that box and click Save.
3. Go to Guardian > Web Filter > Manage Policies > Create a new policy
4. Create a policy with the following attributes:

Who — Everyone*

What — History Channel Adverts

Where — Everywhere*

When — Always*

Action — Allow

*Change these based on your own needs

5. Make sure the Enable Policy option is selected and click Confirm.


Attribution:

Last updated:

Author:

Contributions by:

10 July 2017

Jonathan McKeague

 

 

 


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