Chrome Remote Desktop doesn't work with authenticated web proxy

Article #:

Product

Castle

1891

Guardian

All

Summary

Chrome remote desktop does not work with authenticated web proxy

Problem

The Chrome Remote Desktop app is used to share desktops.

This fails to connect to the remote server if it is used in conjunction with a web proxy using any type of authentication. This is a known issue with Chrome Remote Desktop: https://support.google.com/chrome/answer/1649523?hl=en

Solution

If authentication exception fails to work, using a non-authenticating proxy would allow this to work. Detailed instructions on setting up a non-authenticating proxy can be found in online help:

https://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/authpolicywiz.htm

Attribution:

Last updated:

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29 July 2016

 

DMT

 

 

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