Why is my network experiencing lots of Active Directory account lock-outs?

Article #:

Product

Castle

KB-136

Active Directory

Any

Summary

A guide to solving a high number of account lockouts on the active directory accounts.

Problem

We are experiencing a high number of account lockouts on our users' Active Directory accounts. Although we are not using Kerberos, the Smoothwall diagnostics indicate that Smoothwall is attempting to Obtain ticket for principal HTTP/*hostname*

Solution

Ensure that the DNS attribute, in the computer account, on active directory has a FQDN

Navigate to Computers.

Open the Smoothwall record’s properties and ensure a FQDN has been added into the DNS name section.

 

Attribution:

Last updated:

Author:

Contributions by:

18 July 2017

Natasha Jones

 

 

 


Copyright © 2000-2018 Smoothwall All rights reserved.