Why can't users access the books on Rapid Plus Books?

Article #: Product Castle
1845 Guardian No specific release

Summary

Need to allow Adobe Flash to allow users to read the book on Rapid Plus Books.

Problem

Students are unable to view the material on the Rapid Plus website (https://www.rapid-plus.co.uk/). This is a useful resource.

Flash content is blocked as the website is externally hosted on Pearson's servers (www.pearsonschoolsandfecolleges.co.uk)

Solution

  1. Add the following domains to an existing custom allow category, or create a new one:
    • rapid-plus.co.uk
    • pearson.com

    See https://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/customcategory.htm

  2. Add the custom category to an allow policy or create a new allow policy — see https://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/filteringpolicywiz.htm

Attribution:

Last updated: Author: Contributions by:
29 July 2016   DMT