Allowing the Hudl™ Sports App to Work via the Web Filter

Article #: Product Castle
KB-49 Guardian All

Summary

There is a content modification filter which allows the Hudl™ sports application to work effectively via the Smoothwall.

Problem

Smoothwalls running a release or update earlier than Inverness will find the Hudl app is not working, or only working partially. Some of the video content will not play.

Smoothwalls running the Inverness Castle Release or later do not need to apply the solution below as this is now provided as standard.

Solution

Warning: This article requires enabling advanced functionality and should only be attempted by experienced users

  1. Create a new category in Guardian > Policy objects > Categories. The category should be named Hudl and contain a single Domain/URL entry of:
  2. hudl.com

    For a detailed description of how to do this, go to our help site: http://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/customcategory.htm

  3. Create a new content modification in Guardian > Content modification > Content modifications. The new content modification should be named Remove encoding and should contain the following entry under the heading Request header modifications:
  4. Accept-Encoding:"(.*)"->""

    For a detailed description of how to do this, go to our help site: http://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/customcmod.htm

    You may need to turn on Advanced View for this to work. To do this, access your Smoothwall via an SSH session, and run the command:
    echo 1 > /modules/guardian3/settings/ui/blocklist/advanced
    Refresh your administration UI view to see the changes.

  5. Create a new content modification policy in Guardian > Content modification > Policy wizard. The created policy should look like:
    • Who: Everyone
    • What: Hudl
    • Where: Everywhere
    • Action: Apply ‘Remove encoding’

For a detailed description of how to do this, go to our help site: http://help.smoothwall.net/Latest/Content/modules/guardian3/cgi-bin/guardian/contentmodpolicywiz.htm

Attribution:

Last updated: Author: Contributions by:
28 November 2016 Christopher Smith